Account Verification on 11jl
Verification is how we make sure withdrawals go to the person who owns the account — yours, not someone else's. The process asks for a government-issued ID and a short proof-of-wallet step that confirms the GCash, Maya or InstaPay number on your account is actually yours. Upload clear photos of both documents through the account settings section; our team reviews them and
updates your status. Most documents are straightforward: a valid Philippine ID such as a PhilSys card, driver's licence or passport works. Once your account is marked verified, you do not need to repeat the process. Think of it as a one-time lock that keeps your balance safe every time you cash out.
- Go to Account Settings — After logging in, open Account Settings and locate the Verification section. This is where you upload your documents.
- Upload a Valid Philippine ID — A PhilSys card, driver's licence or passport is accepted. Photos must be clear, unobstructed and show all four corners.
- Confirm Your Linked Wallet — We ask you to verify that the GCash, Maya or InstaPay number on file matches the wallet you own — a quick screenshot from the app is usually enough.
- Verification Complete — Our team reviews your submission and updates your account status. You will see a Verified badge in your account profile once the check passes.